Vinted Shoppers Voice Frustration Regarding Size Changes
Vinted users have been reacting angrily due to a modification that led to products showing incorrect sizing.
This online marketplace has revised its sizing categories for women's and children's garments but did not contact every member regarding the update.
Digital Channels Response
Many shoppers and sellers are posting online saying Vinted listings now show a different size category versus the original listing as a result of the reclassification.
The platform stated the new system was more in line with other platforms.
They have suggested members to check their listings and manually change the size if necessary, which has left users frustrated.
Sizing System Updates
Previously, the measurements included numerical and alphabetical indicators, for instance S/8 or M/10.
The new system has an alphabetical indicator and numerical range for example S/UK 8-10.
With some products, the measurements have been reclassified - such as a large size used to be a 12 but now shows as UK 16-18.
Member Stories
Frankie Bridger, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
A different member, based in Glasgow, stated items she posted featuring size 14 markings were displaying on the service as measurements 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she stated.
Manual Updates
A different user, based in Derby, explained she became annoyed by the change as she had to manually change the measurements for "each individual item".
"This situation is especially annoying, since I have chronic health issues and Vinted sales have been crucial for me since losing part of my income," she explained.
Platform Context
The platform boasts over 100 million members, comprising 18 million UK members.
It has become a favored option to second-hand platforms like eBay and Depop.
This represents another occasion when a surprising modification to the app has proved unpopular: last year, Vinted reversed a change concerning shipment methods after backlash from users.
